Re: Solving text re-captcha challenge failing (9am PCT - 11:20 am PCT) 5/20

We have been contacted by google, seems this may be a configuration issue on our end.  We will be trouble shooting to make sure our user-agent/cookies are consistentOn Wednesday, May 20, 2015 at 11:40:29 AM UTC-7, Jeff Kelsey wrote: I work for Ticketmaster android dev team . At around 9am PCT today (5/20) we tested out live android application and found that all solutions to the text recaptcha  challenge were being marked as incorrect by the google re-captcha webview.  This was not happening over the past month and nothing has changed in our live application in the past few weeks. Because of this issue, users were not able to purchase tickets.  We emailed our contacts at google immediately.   At around 11:20 am PCT, the re-captcha text challenge started accepting valid answers again.  We are trying to understand what this issue was and how to assess/trouble shoot  it in the future.  Our iOS channel was getting the picture challenges that were not failing. thanks for any answers or  similar issues as we have people quite concerned that purchasing was impossible for a (luckily small)  time period today due to errors in re-captcha.  -- You received this message because you are subscribed to the Google Groups "reCAPTCHA" group. To unsubscribe from this group and stop receiving emails from it, send an email to recaptcha+unsubscribe@googlegroups.com. To post to this group, send email to recaptcha@googlegroups.com. Visit this group at http://bit.ly/1dkFnYd. For more options, visit http://bit.ly/P65DvS.